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Frequently Asked Question!
Yes, We use Recycled Vinyl Records. We get many of our records from second hand shops, garage sales and flee markets.
No they do not. We cut them with a laser to make the design
We start with a Recycled Vinyl Record, cut out the design with a laser, clean the record, and place a custom-printed new center record label.
No, we exclusively use recycled vinyl records. If a record is damaged during the cutting process, we cannot use it and must start over.
We aim to have your package shipped within 5 to 7 business days.
No. Im sorry we can not.
We do not offer clocks at this time, sorry
We use recycled vinyl records which may have minor scratches, but we try to minimize the scratches as much as possible.
Refund and Return Policy
Thank you for choosing Chunky Monkeyes LLC as your trusted provider of Products.
We want you to be completely satisfied with your purchase. Please read our refund and return
policy carefully to understand the terms and conditions for refunds, returns, and exchanges.
This policy is designed to provide clarity and ensure a positive shopping experience for you.
We offer a transparent and customer-friendly return/exchange/refund timeline. Returns or
exchanges are accepted within 15 days from the date of purchase. We
believe this timeframe strikes a balance between allowing you sufficient time to evaluate your
purchase while also ensuring a fair policy for our business.
To be eligible for a return or exchange, the item must be in its original condition, including all
tags and packaging (if applicable). Please note that certain items may have specific conditions
for return due to their nature, and these conditions will be clearly communicated on the product
page.
We understand the importance of transparent and fair refund and shipping charges. Our policy
aims to be reasonable. We offer [free/flat-rate] shipping on returns, which means you won’t
have to worry about additional shipping costs when returning items.
- Replacement/Exchange: We’ll replace the item with a different size, color, or a better quality
item as per your preference, subject to availability.
Money Refund: We’ll return the cost of the item to the original payment method used for the
purchase. - Money Refund: We’ll return the cost of the item to the original payment method used for the
purchase. - Full Refund: If you’re not completely satisfied with your purchase, we’ll issue a full refund
- Partial Refund: In some cases, a partial refund may be provided if only part of the order is
returned - Line-Item Refund: For items that are part of a larger order, we may issue a refund for the
specific item returned. - Gift Card: We can issue a gift card with the refund amount for you to use on future
purchases. - Store Credit: You can choose to receive store credit, which can be used on any future
purchases with us.
While we strive to accommodate such requests, please note that not all items on our website
are eligible for exchange, refund, or return. The following categories of products are generally
not eligible for the same:
- Products with Expiration Dates: Items with a limited shelf life or an expiration date
- Hygiene-Sensitive Products: Items that come into direct contact with the body, such as
used underwear, earrings, or makeup. - Custom/Personalized Products: Items that have been specifically customized or
personalized for the customer. - Products Sold as Part of Sets/Bundles: Items sold as part of a set or bundle, where
individual items may not be eligible for exchange.
